What is the Content Manager? What is it for?
Content Manager is a free-of-charge software that allows you to download, purchase, and install map updates to your Becker Navigation device. Without the Content Manager, you cannot download updates to your Becker Navigation device. Download the Content Manager from this website.
How do I download the Content Manager?
You can download the Map updater software from here.
How can I obtain the latest version of Content Manager?
Once a new version of Content Manager is available, the program will automatically instruct you to update your current version. If you are uncomfortable using this automatic update method, you can choose to install the newest Content Manager from here.
Can I install Content Manager to Windows?
Yes, Content Manager is compatible with Microsoft Windows' latest and two earlier OS versions.
Can I Install Content Manager to Mac?
No, Content Manager is only compatible with Windows systems.
Do I need an internet connection to download the latest maps/content?
The Content Manager needs to connect to online servers for completing various functions including checking for updates and downloading the latest maps.
How do I start the Content Manager?
When you downloaded and installed the Content Manager, launch it with the icon on your desktop. Connect your Becker Navigation device to your computer. The Content Manager will automatically read and recognize the navigation data on your Becker Navigation device.
What languages does the Content Manager support?
The Content Manager is available in multiple languages. Please use Settings > General Settings > Language selector in the Content Manager to view all available languages.
How can I create an Content Manager account?
After purchasing on this website, you can request a password by clicking on "Forgotten password" and entering the e-mail address you used for the purchase. If you didn't purchase on this website, you can click on "Register" to create an account.
I forgot my login email. What can I do?
If you forgot the email address that you used for creating the Content Manager account, you must register again. All the content that you have obtained previously will still be available to you, because content is locked to your SD card and not to your Content Manager account.
I forgot my password. What can I do?
If you forgot your password, use the Forgot Password link to recover your password.
How can I update my existing maps or buy extras?
You can update your maps via purchasing a code on this website. You can use the code to activate your maps in the Content Manager. Another way is to download the Content Manager, and follow these 4 steps:
Please check the Guide for detailed information.
How can I check the availability of any free map updates?
Launch the Content Manager, connect Becker Navigation device and the application will automatically recognize available updates for the detected device, and will offer them for download and install. If you want to know before launching Content Manager whether a new map version was released, please sign up for newsletters to get notified by email.
Can I install available updates later?
Yes, all available updates can be installed at any point in time.
Can I cancel the download and install in progress?
No, the Download and Install process must complete fully to maintain consistency and validity of the map contents on the device. Please do not close the Content Manager or disconnect the device while Download and Install is in progress.
How long should it take to download the map data?
The download time varies based on the size of the content being downloaded and your internet connection speed. It is recommended to use a broadband internet connection for downloading updates and new contents.
Are the older maps deleted when a new map update is installed?
Yes, newer maps delete and replace the older version of maps.
How do I resolve a connection error?
A connection error indicates that the Content Manager is unable to reach the online update servers. Please ensure there is an active internet connection available and try to load the Content Manager again.
Why is the Content Manager not detecting my Becker Navigation device?
The Content Manager only recognizes a valid Becker Navigation system. Any other navigation device will not be detected. If the Navigation device is damaged or the data has been changed in any form without the use of Content Manager, it could result the Navigation device being unrecognized. You may also want to check if the USB port on your PC is working correctly.
Why are some of the options greyed out?
The Content Manager automatically recognizes the contents of the connected Becker Navigation device. The availability of certain buttons and/or features may be linked to the contents of the connected device.
Why am I seeing 'The computer has insufficient free space'?
Content Manager needs to first download the selected products from an online server before copying the data to your device. If you see this error, please ensure you have sufficient free space on your computer and restart the download and install process. The free space required varies according to map region.
Why is the download and install process failing?
Possible causes for this could be, the Content Manager is unable to reach the update servers due to network issues, intermittent connection errors or device storage read/write errors. In most cases, the Content Manager will display appropriate error messages to help identify the issue. If you are experiencing a consistent issue with Download and Install, please contact customer service.
Can I store my own personal data on the Becker Navigation device?
The Becker Navigation device is supplied only for use with the Becker Navigation data content. The device should not be used for storing any other data. Any changes to the device content must be carried out only through the Content Manager. Storing other data on the device or making unauthorised changes to data on the device could cause problems with your Becker Navigation system and may invalidate your device warranty.
Can I copy the contents of the Becker Navigation device to another?
No, copying or duplication of the Becker Navigation device contents is prohibited under the terms and conditions of use. Unauthorised copying or duplication of the device content is also prohibited.
Do you have a contact centre for support?
Please contact customer service for further assistance.